Refund policy
Customer satisfaction is very important to us. We back all of our products with a money-back guarantee. If you are not completely satifies with your product for any reason, we will gladly refund your purchase price, excluding shipping and handling charges, within 30 days of purchase.
- 30-DAY UNCONDITIONAL
- 100% SATISFACTION GUARANTEE.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return. You’ll be automatically refunded on your original payment method within 10 business days after receipt of your notification email. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@blithetic.com.